Complete COVID-19 policy here
Booking Policies
Using our easy online booking system, our clients may:
- book their own appointments 2 hours or more ahead of time and up to 6 months in the future
- change or cancel their appointments up to 24 hours before its start time
- for changes or cancellations within 24 hours, see Cancellation Policy below
Lateness Policy
Clients are responsible for the time they reserve for their appointment. If you are late for your appointment the treatment will still end at the designated time with no change in fee. First time clients must complete the intake and health history forms. These are completed online through the direct link provided in the email confirmation for your appointment. Contact us if you need this link resent.
If you have not filled out the forms, make sure to arrive 10 minutes early to complete them so you will receive your full length of treatment.
Cancellation Policy
Summit Massage Studio has a cancellation policy. When you book an appointment with a therapist you are booking that therapist’s time. In order to accommodate all of our clientele we need 24 hours notice of cancellation or rescheduling. Less than that is inadequate time for us to offer your appointment time to others.
You can easily change or cancel your appointment online 24 hours or more in advance. If you do not cancel or reschedule before the 24 hour period, a cancellation fee may be charged at the therapist’s discretion. Please note that your massage therapist only receives payment if you pay for the treatment.
Privacy Policy
Our full privacy policy can be read here. (PDF file)